Black screen and 0:00:00/0:00:00

[pauls156]

Hey guys. So, I'm having some issues all of a sudden playing mkv files on several external hard drives. Basically, whenever I try to play an mkv now, it looks like it tries to play it but I get a black screen and the time bar for the video file says 0:00:00/0:00:00. I am using firmware 1.02.21-5.1.1. I'm using this version because it's needed for a particular moviesheet. This just started occurring today. Yesterday, everything worked just fine. I did NOT change anything in between yesterday and today. I tried the newest WD firmware and the files play just fine. I tried reloading from scratch 1.02.21-5.1.1 but have had no good results. VERY occasionally, I'll be able to play a file but not any more. Anyone have any ideas?

[recliq]

search forum for: mkv header compression

[pauls156]

Ok, thanks. There's a lot of topics. Could you either narrow it down or just give me a quick explanation? Thanks.

[recliq]

Why don't you read the FAQ before posting?

Problem: Some .MKV files can't play (Live)
Answer: Known issue with the WD proprietary code which doesn't support MKV header compression
Solution: Remux your .MKV and disable Header Compression, or switch to a build based on a 1.03 or 1.04 BaseFW.

[pauls156]

Well, that did not work. Do you have any suggestions/have any idea why it could be working one day and then not working the next?

[recliq]

If the same file plays one day and not the next day the file might be currupt , check the disk on windows host.

[pauls156]

Done that. Everything is just fine. And it's not just one file. It's all mkv files.

[recliq]

Once you played or better tried to play a mkv with compressed headers on 1.02 nothing will play afterwards until you reboot, all known issues, all discussed on the forum in depth.

[pauls156]

I'm just confused why it's worked just fine for the past two months, no changes were made overnight but the next day, it's stopped working...

[pauls156]

Does anyone have any other suggestions? I have been unsuccessful at connecting to the Apache Server and I'm wondering if there's a fix other than a firmware update or fixing the mkv headers. Thanks.